Jul 5, 2013 - My AVR 1700 shows an update warning screen 'BCO UPDATE' and. Problem, please contact the Harman Kardon helpdesk. Please note that a software update can only be performed with a USB memory stick with files.

A friend has an AVR1700 receiver which displays a BCO Update message and locks up. A google search reveals this problem has affected others, but no solution other than returning the unit for service has emerged. Does anyone here know what BCO update means? Anyone know of a fix? We have tried just waiting it out, no good after several days. One person suggested repeatedly turning it on and off: again no solution. There is nothing in the user manual about this problem.

TIA Arfa Daily 5/7/2013, 16:54 น. 'root' wrote in message news:kr76sk$2lh$1@news.albasani.net. The HK website says the following about this problem: 'Please perform a reset. 1: Press the front-panel Standby/on switch to place the unit in the Standby mode (the power Indicator LED will turn amber). 2: Press and hold the front-panel Surround Mode Button for at least 5 seconds until the RESET message appears on the front-panel message display. Now the receiver should function correctly. (Radio presets and other adjustments will be lost, so these must be re-entered).

If this reset does not solve the problem, please contact the Harman Kardon helpdesk. Please note that a software update can only be performed with a USB memory stick with files downloaded from the Harman Kardon web site. It is not possible to update through direct web connection. We are sorry for any inconvenience you may have experienced.'

Arfa root 5/7/2013, 21:18 น. For anyone who has found this thread because their AVR 1700 is stuck in BCO Update mode, I wanted to post a the solution that worked for me this morning: Connect your AVR 1700 to your home network. For me, this meant temporarily moving my cable modem and wireless router into the living room and connecting the receiver to my router with an ethernet cable.

Using your computer, determine the IP address of the AVR 1700 on your local network. You can do this by logging into your wireless router's web interface, or by using a utility like this one:.rk_watcher.html Type the IP address of your AVR 1700 into a web browser on your computer (it should like this: 192.168.1.xxx, with the last three digits based on your individual network). If done correctly, you will be looking at the Harman Kardon web interface for the receiver. Click the Choose File button and choose any random file on your computer. I picked a small txt file. Now click the Upload button.

Dont' worry about what file you choose. The operation will fail, but you will have jolted the receiver out of update mode. BCO Update message should disappear, and life is good again! I hope this helps! Videoma.@gmail.com, 9:28 น. On Sunday, October 20, 2013 12:26:59 PM UTC-4, wrote: > For anyone who has found this thread because their AVR 1700 is stuck in BCO Update mode, I wanted to post a the solution that worked for me this morning: > > > > Connect your AVR 1700 to your home network. For me, this meant temporarily moving my cable modem and wireless router into the living room and connecting the receiver to my router with an ethernet cable.

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> > > Thank you very much for this information! Followed exactly what you said, and it worked PERFECT!!!! Moon.@gmail.com 9/5/2014, 22:15 น. On Friday, December 12, 2014 at 9:43:14 PM UTC-7, wrote: > I tried but it won't even let me turn it off like that Though I'd share my experience with my first (and last) Harman Kardon product.

I bought this a couple years ago from Best Buy. After some months of buying the AVR-1700, a 'BCO Update Please Wait.' Message came up, essentially locking the receiver.

Following the reset steps didn't work. Leaving it powered off for a long period didn't help. After much google searching and working to find a solution, I tried to update the firmware. Because of work and family obligations, this self-fix-it troubleshooting took me a couple months before I finally decided to take it back to Best Buy. It is out of warranty. My continued searches discovered that I was not alone. Several others experienced the same issue, with no help from Harman Kardon.

I finally came across a work around (posted here) that walked me through how to 'pretend' to update the firmware (it always says 'failed'), but this process alone does some sort of 'reset', and the receiver begins working normal again. We sort of got used to this 4-6 month ritual of resetting the receiver when this message would appear. However, I suddenly lost video. Sound was there, but no video output (HDMI - I didn't try the other outputs) from the receiver. I decided to buy a $20 optical cable to at least allow me to connect my HDMI resources to the TV then pipe the sound from the TV to the receiver. Getting the 'BCO Update' message suddenly.